ACON works to minimize the damages that our partners suffer from intellectual property infringement, and protect their rights.
If one of your products have been subject to intellectual property infringement, you can make a report through the Infringement Reporting Center. Once ACON confirms that there was a violation, we, as an intermediary platform, will offer mediation services as well as other types of assistance.
※ ACON will actively support the resolution of the rights infringement, but we cannot directly protect your copyrights as we are an intermediary platform.
Protecting my Intellectual Property (Creative Work)
You have intellectual property rights over any product that you created yourself, and you have the right to receive just compensation for your creative work.
It is crucial for the creator themselves to make an effort in order to protect their rights, respond to infringements, and protect their own copyrights.
Please refer to the website below in order to protect your precious intellectual property rights.(Ko)
Reporting an Infringement
Have you experienced an intellectual property infringement? If you discover an incidence of an infringement, you can make a report.
1) When to make a report
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If you suspect someone has illegally used your license.
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If you suspect that a company has purchased an individual/shared license, based on the buyer's username.
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If you suspect that somebody has copied your product.
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If you suspect that a commercial product is the result of illegally copying or processing your own product.
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If you suspect that your product is being sold without your permission.
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If your product is being sold without permission on another platform.
2) The procedure of making a report
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We recommend that you complete your copyright registration then attach the certificate, since we are able to undergo an internal review and suspend the product sales immediately if you attach your copyright registration certificate with your report.
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If the product belongs to an external mall, we recommend that you submit your copyright registration certificate. This will allow us to take a more proactive response.
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Once the rights infringement report has been received, ACON will conduct an internal review of the requirements and request a document of clarification from the reported party (buyer/seller) within three business days.
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If the respondent's explanation is deemed valid, the outcome of the explanation will be communicated to the reporter (Partner), and the matter will be closed.
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If you have received a rights infringement report from another partner, it will be processed according to our penalty policy.
3) How to make a report
Please submit a right infringement report! The report will processed within seven business days.
Rights Infringement Report Form (for Reporter)
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Reporter Information: Name, Email Address, ACON & Partner Hub ID
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Subject of Intellectual Property Infringement Report: Product Name (Product URL), Details of the Infringement, and Reason for the Report
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Detailed Explanation of the Infringement Reason and Supporting Evidence (e.g., images, files)
Please send all required report to contact@acon3d.comTemplate for Statement of Clarification Regarding Intellectual Property Infringement (for Respondent)
Note
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ACON is a platform that mediates the distribution of products registered by Creators. It does not perform the role of making final determinations on whether individual creations infringe Copyright or mediating disputes.
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However, it may take operational measures such as suspending sales or terminating Seller accounts when deemed necessary according to platform operating standards.
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If you are reporting a product or buyer from an external mall, it may take some time for a sales suspension request and clarifications to be processed.
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We recommend jointly filing reports with ACON to external malls to expedite the reporting process.
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Processing the report may take some time in the case of overseas rights infringement cases.